Account & Data Deletion
Last updated: September 13, 2026
1. Right to Erasure
Dojos.ro provides all users (admins, coaches, parents, and students) with the ability to permanently delete their account and personal credentials at any time, directly within the app or by submitting a web request.
2. In-App Account Deletion (Android / Web)
- 1. Log in to your Dojos.ro account.
- 2. Open your profile menu and tap 'Edit Profile'.
- 3. Scroll to the 'Dangerous Zone — Account Deletion' section and tap 'Delete Account Permanently'.
- 4. Complete the two-step security confirmation (typing DELETE/ȘTERGE) to finalize.
3. Web / Email Deletion Request (Google Play Compliance)
If you can no longer access the app or wish to request remote account deletion, email us directly at suport@dojos.ro or gdpr@dojos.ro using the email address linked to your account. Your request will be processed within 30 days.
4. What Data is Deleted vs. Retained
- Permanently Deleted Data: Firebase Auth login credentials, name, phone number, profile photo, FCM tokens, and user document data.
- Anonymization: Your account references are detached from dojo activity.
- Legally Retained Data: Financial records or tuition receipts (if any) are retained as required by accounting laws.
- Security Logs: Audit logs retain an anonymized record of the account deletion event.
5. Data Protection Contact
For any questions regarding account deletion or exercising your GDPR rights, contact us at:
Email: suport@dojos.ro / gdpr@dojos.ro